Refund policy

 

Returns & Cancellations Policy

All sales are final. Returns are accepted only in the following cases:
• Manufacturing defects
• Incorrect item received
• Damage during delivery (must be reported within 48 hours of receipt)

Cancellations are allowed within 24 hours of purchase or before order fulfillment begins.

How to Request a Return

  1. Contact us at info@khhperformance.com to initiate your return.

  2. Once approved, you’ll receive a Return Authorization (RA) number and return instructions.

  3. Pack the item securely in its original packaging, including any accessories.

  4. Clearly write the RA number on the outside of the package.

  5. Ship the return using a trackable method. Return shipping costs are the customer's responsibility.

No restocking fees apply.

Refunds

Once your return is received and inspected, we’ll notify you of the approval status. If approved, the refund will be issued to your original payment method within 10 business days.

Non-Refundable Items

• Opened or used products
• Items damaged after delivery

If you receive a damaged or defective product, email us at info@khhperformance.com with details and photos. We’ll address the issue promptly.

Customer Support

Support Hours: Monday to Sunday, 6:00 AM – 9:00 PM
Address: Villa 56, Street 7, Jumeirah Village Circle, Dubai, United Arab Emirates
Phone: +971 58 544 1788
Email: info@khhperformance.com